MedBridge Shanghai · International medical facilitation platform recognized under Shanghai Government Document No. 32

PRIVACY POLICY

Privacy Policy

Your health data is the highest level of privacy. This policy explains what we collect, why we collect it, and how we use and protect it.

Last updated: January 2026

1. Information We Collect

  • Information you submit voluntarily: name, contact details, country/region, cancer type and stage, and messages (via the case review form);
  • Medical records you authorize us to receive: diagnostic reports, imaging, pathology, etc. (used for hospital assessment);
  • Automatically collected information: page-view statistics (anonymous, used to improve the website experience).

2. How We Use Information

  • To match you with hospitals and specialists and arrange appointments and travel;
  • With your consent, to submit your medical records to the hospital you choose for assessment;
  • To improve service quality and the website experience;
  • To fulfill obligations required by laws and regulations.

3. Information Sharing

We share your medical records with the hospital you choose only with your explicit consent. We do not sell your data, nor do we provide it to third parties for marketing.

Exceptions apply only where disclosure is required by law or regulation.

4. Storage & Security

Data is stored in encrypted databases with least-privilege access control; transmission uses encrypted channels.

We regularly review our security measures to prevent unauthorized access, disclosure, or tampering.

5. Your Rights

  • Access and correct your personal information;
  • Request deletion of your personal information and medical records;
  • Withdraw consent to information sharing;
  • Lodge a privacy complaint with us.

6. Policy Updates

Updates to this policy will be published on this page with an effective date. Material changes will be notified via the contact details you have provided.

Contact Us

For any questions about this page, contact us: Hotline/WhatsApp +86 138 1783 1623, email [email protected]. Entity: Chengdu Meijiakang Medical Management Co., Ltd. (Unified Social Credit Code 91510107MA6ACY3X4N), 2281 Hongqiao Road, Changning District, Shanghai.